About Us

Experienced and Reputable Public Insurance

About Fortitude Public Adjusters

Money trap

At Fortitude Public Adjusters, we know the internal workings of the claims process because we started our careers working for insurance companies. We know the pitfalls that can prevent a fair claim settlement.

Our knowledge of property policies and pre-loss strategies and experience in claims investigation and handling is why we are consistently being called upon to assist with property claims or financial loss issues. Our firm has grown based on referrals from our previous and current clients.

CEO & Founder: Keye Voigt

about keye

Keye Voigt owned and operated one of the largest insurance restoration companies in Wisconsin. He has also worked for insurance restoration companies in the past and has vast knowledge in restoration, construction, and general contracting.

During his career,  he has managed thousands of insurance claims from a contractor’s position. Keye is an expert in determining the scope of work and costs for properties damaged by fire, water, and natural disasters. He holds his Dwelling Contractor Qualifier License and is certified in fire and water damage and lead-safe renovation. He also has an extensive background in asbestos abatement, mold remediation, and structural drying.

Keye has been called upon by attorneys and insurance companies to act as an expert witness and consultant. He’s regularly involved in depositions and mediations on large insurance claims and is recognized as an industry expert.

Benefits of Hiring A Public Adjuster

Combs through the details for you

We read the "fine print" of your insurance policy to interpret what coverage may be applicable to a claim.

Helps determine value

We research, evaluate and estimate damage to buildings, contents and any additional expenses.

Experienced in commercial claims

We calculate business interruption costs, loss of income, and extra expense claims for businesses.

Shields insurance company from the appraisal process

We can determine the values for covered damages.

Takes all steps to develop and deliver documents

We prepare, document and support the claim on behalf of the insured. 

Works with your insurance company

We will negotiate a settlement with the insurance company on behalf of an insured to help maximize your settlement.

Damage to your property

Our Values

As a public adjuster here in Wisconsin and the Milwaukee area, we hold ourselves to the standards and values that Wisconsin was built on: hard work, integrity, and fairness.

We want to make sure that no one is treated unfairly by their insurance company and that you get everything you deserve as a policyholder. Having damage to your property is an incredibly stressful time with so many things happening at once. We want to help ease the burden of the process so you can focus on getting your areas of greater importance sorted out. You are in good hands with us. We guarantee it.

Questions And Answers

A public adjuster is a personal insurance claim expert who represents your best interests when you are dealing with your insurance company. They offer you peace of mind during one the most stressful events in your life and make sure you get a fair settlement to help you get your life back to normal. 

The insurance company is not interested in giving you everything you need to return you life back to normal. They are interested in paying you as little as possible for your claim. Your public adjuster works on your behalf to ensure your fair settlement and fair treatment during the process of filing a claim. 

The insurance company sends their expert out to low ball you on every item in your home. They put you up in the cheapest place possible when your home is restored. They hire restoration companies that have their best interests in mind, not yours. A public adjuster fights for you from the moment you file your claim until you get the settlement you deserve. 

We only get paid when you do. It is in our best interest (and yours) to get you the largest claim we can. That means you get a much larger settlement check even after we take our 10% fees. Our customers typically get a settlement that is 30% larger than if they handle the claim themselves. 

This can be one of the hardest steps in filing your claim. We help you go item by item in your house to determine how much it will cost you to replace your lost possessions. Some things, like family photos or heirlooms, are sadly irreplaceable. We do our best to get you a fair price for everything you’ve lost and leave you feeling like you are back in your home when we are done dealing with the insurance company for you. 

It is always better to contact a public adjuster before filing your claim. This ensures that you don’t waste time and get your payment sooner. If you have already filed your claim, don’t panic! A public adjuster can jump into the process at any time!

Once you hire a public adjuster, the process for you is almost completely hands-off. You still may be required to provide some information and make yourself available to talk with estimators, but the public adjuster will still be with you during these parts of the process.

The difference between public adjusters and insurance attorneys comes down to them when they become involved, and how much they charge. Public adjusters can become involved in your claim before you even get your first settlement offer. Lawyers won’t get involved until you have received an offer that came in “bad faith”. Lawyers will also charge by the hour and charge legal fees. Public adjusters won’t charge you by the hour and are generally less expensive to work with in the long run.