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Fortitude Public Adjusters’ Expert Guide to Get the Most Out of Your Property Insurance Claim

property insurance claim guide with Fortitude public adjusters

Imagine facing a disaster that damages your home: a devastating storm, a burst pipe, or a raging fire. When your life is in chaos and stress, it may be difficult to grapple with an insurance claim. It can be challenging to navigate the claims process, filled with unfamiliar terminology, complex paperwork, and potential pitfalls.

That’s why understanding the claims process is crucial. It’s not just about knowing the steps involved, but also comprehending your rights and responsibilities as a policyholder as well as getting insurance claim help when you need it. Here’s why it matters:


Knowledge is power. When you understand the process, you can advocate for yourself and avoid feeling like you’re at the mercy of the insurance company. You’ll be able to ask informed questions, challenge any discrepancies, and ensure your claim is handled fairly.


Knowing the steps involved streamlines the process. You can gather the necessary documentation, respond to adjuster inquiries efficiently, and move your claim forward with confidence. This can save you precious time and frustration during a stressful time.

Maximizing Your Claim 

Understanding your coverage details and exclusions will help you identify all eligible damages and present a strong case for the compensation you deserve. You’ll be less likely to miss out on benefits or settle for an inadequate offer due to a lack of knowledge.

In short, understanding the insurance claims process is crucial for navigating the system with confidence and maximizing your chances of a fair outcome.

How a Wisconsin Public Adjuster Maximizes Your Claim

Working with public adjuster settlement difference

While understanding the process empowers you, sometimes complexities arise, or the insurance company’s offer falls short of your expectations. That’s where a public adjuster can be your advocate. 

Public adjusters, like Fortitude, are licensed professionals who work exclusively for policyholders, representing their interests throughout the claims process. They possess in-depth knowledge of insurance policies, claims procedures, and costs, making them invaluable assets in maximizing your property insurance claim.

Here’s How a Public Adjuster Can Help:

1. Claim evaluation and preparation 

Public adjusters meticulously assess the damage to your property, identify all covered losses, and prepare a comprehensive and accurate claim estimate. This ensures you receive the full compensation you deserve, not just a lowball offer from the insurance company.

2. Negotiation expertise 

Public adjusters are skilled negotiators who advocate for your best interests during claim discussions with the insurance company. They know the ins and outs of insurance policies and leverage their expertise to secure a fair settlement for you.

3. Paperwork and communication 

Dealing with mountains of paperwork and insurance adjuster inquiries can be overwhelming. Public adjusters handle all the documentation and communication with the insurance company on your behalf, freeing you to focus on rebuilding your life.

4. Expert guidance and support 

Public adjusters are a valuable source of knowledge and support throughout the claims process. They answer your questions, address your concerns, give support, and provide ongoing guidance to ensure a smooth and stress-free experience.

Hiring a public adjuster is an investment in your peace of mind and financial well-being. Their expertise and advocacy can significantly increase your chances of receiving a larger settlement for your claim vs. doing the claim’s process alone and potentially being taken advantage of. 

Claims Process Decoded: A Roadmap to Recovery

Navigating the aftermath of property damage can be overwhelming, and filing an insurance claim often feels like deciphering a foreign language. But fear not, we will break down the claims process to guide you through each step with clarity and confidence.

Initial Steps After Property Damage

*Note: Before diving into paperwork, safety takes priority!

Do not put off reporting the loss to your insurance company or carrying out any obligations required by your homeowner’s insurance policy. In fact, you should contact your insurance ASAP before even touching any debris. The longer you wait to report, the harder it may be to get a claim processed and accepted. There may also be a legal obligation within your insurance policy that requires you to report within a certain timeline. 

1. Ensuring Safety & Mitigating Further Damage

  • Address immediate threats: If fire or flooding persists, contact emergency services promptly. And secure loose objects that might pose a danger.
  • Turn off utilities: If safe to do so, shut off the water, gas, and electricity to prevent further damage.
  • Take temporary measures: Cover leaks, board up broken windows, and tarp-damaged roofs to minimize additional water intrusion.

2. Documenting the Damage Thoroughly

  • Photographic evidence: Capture images of the damage from various angles and close-ups, including surrounding areas for context.
  • Video footage: Take video recordings of the extent of the damage, focusing on specific details.
  • Written records: Note the date, time, and cause of the damage, if known.
  • Obtain contractor recommendations: Obtain suggestions for contractors and request free estimates on damages or restorations. Interview a variety of contractors before selecting one. This is one thing you don’t want to be casual about because you want these damages taken care of the right way. 

Filing A Claim with Your Insurance Company

Now it’s time to engage with your insurance provider.

1. Navigating the Paperwork

  • Review your policy: Locate your policy document and familiarize yourself with your coverage details, deductibles, and any exclusions.
  • Contact your insurance company: Reach out to your insurer through the designated channels – phone call, online portal, or agent visit.
  • Prepare necessary documents: Gather all relevant documentation, including police reports, photographs, estimates, proof of ownership, and receipts, if applicable.

2. Timely Submission & Compliance with Requirements

  • Meet deadlines: File your claim within the timeframe stipulated in your policy, usually within 60-90 days. 
  • Provide requested information: Promptly respond to requests for additional documentation or clarification from your insurance company.

You shouldn’t be rushing to meet this deadline because it’s important to take your time to figure out all the specifics needed for your claim. But you also shouldn’t be dragging your feet to complete this last minute either. 

After contacting your insurance, they will send an insurance adjuster to come look and document the damages themselves. This is how the insurance company will come up with a settlement for what they think they owe. 

Insurance Adjuster Inspection and Assessment

The insurance adjuster’s visit is a crucial stage, and knowing their role can empower you during the inspection.

1. Understanding the Role of the Insurance Adjuster

  • Claim assessment: The adjuster evaluates the damage, determines the cause, and estimates the repair costs based on policy coverage.
  • Negotiation liaison: The adjuster represents the insurance company but can be open to communication and collaborative resolution.

*Note: While insurance adjusters may appear helpful, their primary loyalty lies with the insurance company, driving them to minimize payouts. Thankfully, public adjusters are your advocates. We suggest partnering with a public adjuster to reclaim your voice and ensure your claim journey isn’t dictated by the bottom line of an insurance company.

2. Being Present During the Inspection

  • Schedule a convenient time: Arrange the inspection at a time suitable for you to be present and answer questions.
  • Accompany the adjuster: Walk the adjuster through the damaged areas, pointing out specific details and concerns.
  • Ask questions and clarify discrepancies: Don’t hesitate to ask questions or politely address any points you find unclear during the assessment.

Do’s and Don’ts for Property Insurance Claims

Insurance checklist

Do’s for Property Insurance Claims

  • Do promptly report the damage: Time is of the essence. As soon as possible after property damage, alert your insurance company. Delaying could jeopardize your claim validity or raise questions about pre-existing damage.
  • Do keep detailed records and documentation: Become a meticulous archivist. Gather and organize photos, videos, repair estimates, police reports, and receipts. This meticulousness creates an indisputable trail of evidence solidifying your claim.
  • Do communicate clearly with your insurance company: Maintain open and prompt communication. Respond promptly to inquiries, provide requested information accurately and on time, and ask clarifying questions when needed. Remember, effective communication bridges understanding and paves the way for a smooth claims process.
  • Do seek professional advice: Consider enlisting the expertise of a public adjuster. These licensed professionals advocate for your rights, assess damage objectively, and negotiate with your insurance company on your behalf, maximizing your chances of a fair settlement.

Don’ts for Property Insurance Claims

  • Don’t settle for the first offer: Don’t be tempted by the allure of immediate closure. The first offer might be a lowball attempt, leaving you short-changed. Research your coverage, know your worth, and don’t hesitate to negotiate for a fair settlement.
  • Don’t delay reporting the damage: Act promptly at every stage. Delays in reporting damage, gathering documentation, or responding to inquiries weaken your claim and can even jeopardize its validity.
  • Don’t discard damaged items: Unless instructed otherwise, retain damaged items for inspection.
  • Don’t let restoration start right away: Don’t just accept the contractors your insurance adjuster suggests. You are not required to use their recommendations. Companies frequently have a working connection with company-approved contractors, who will carry out repairs in accordance with the adjuster’s estimate. 
  • Don’t neglect contractor research: Wait to decide which items can be cleaned or replaced before letting a restoration company remove and restore damaged personal items. Relinquishing control too early may result in settlement funds being wasted on repairs rather than replacements.
  • Don’t sign anything without understanding it: Read and comprehend all documents before signing.
  • Don’t try to defraud your insurance company: Honesty and integrity are crucial. 

Importance of a Well-Drafted Claim Statement

Your claim statement is the foundation of your recovery process after a property incident. It’s important to create a clear, concise, and comprehensive narrative for this purpose. This involves describing the damage objectively, using exact language, and not exaggerating. You should outline the sequence of events leading to the damage, including its date, time, and cause if known. It’s also crucial to list all affected items with their estimated value or replacement cost. 

Remember to mention any supporting documents, photographs, or videos you’ve gathered, which can serve as proof of the damage extent. Maintaining a professional tone is key, as politeness and respect can enhance your claims experience. However, during this emotional time, being levelheaded may be hard to grasp. Your claim statement is essentially your first interaction with the adjuster, and a well-prepared and detailed narrative can build trust and expedite a fair resolution.

Supporting Evidence May Include:

  • Photographic evidence: Capture comprehensive images of the damage, showcasing different angles and close-ups of specific details.
  • Video footage: If possible, record video footage of the affected areas, providing a dynamic view of the extent of the damage.
  • Written records: Document the date, time, and cause of the damage, if known. Police reports, receipts for temporary repairs, or witness statements can also be valuable.
  • Proof of ownership: Provide copies of property deeds, receipts for major purchases, or appraisals to substantiate your claim.

Remember, the more comprehensive your documentation, the stronger your case becomes. Invest time in gathering supporting evidence – it could make the difference in securing the full compensation you deserve.

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Why Choose Fortitude as Your Wisconsin Public Adjuster?

In the diverse landscape of public adjusters, Fortitude Public Adjusters stands out as a beacon of unwavering support and unparalleled results. Here’s why we hold the key to your claim’s success:

1. Expertise in Handling Complex Claims 

The Fortitude team encompasses professionals with in-depth knowledge of property damage restoration, insurance policies, and state-specific regulations. No matter the complexity of your claim, from fire damage to storm-related disasters, we possess the expertise to navigate it confidently and effectively.

2. Proven Track Record of Maximizing Settlements 

Fortitude doesn’t just promise results; we deliver. Our consistent track record of securing significantly higher settlements compared to insurance company offers speaks volumes about their dedication and proficiency. By choosing Fortitude, you choose a proven path to maximizing your rightful compensation.

3. Dedication to Ensuring a Fair Outcome 

The focus is on you. Our team genuinely cares about your well-being and strives tirelessly to ensure a fair and satisfactory resolution to your claim. With transparency, open communication, and unwavering support, we stand beside you every step of the way.

Remember, facing property damage can be overwhelming, but you don’t have to go through it alone. We at Fortitude Public Adjusters, are here to empower you, advocate for your best interests, and guide you towards a swift and favorable claim outcome. Together we can weather the storm with confidence and reclaim your peace of mind.

Looking for Help with Your Property Insurance Claim?

Additional Resources

Relevant property insurance terms glossary
pros and cons of hiring a wisconsin public adjuster
Wisconsin Fire Loss Claim Resource Navigating Fire Loss Claims

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